Privacy Policy
The following information is intended to provide you with an overview of how we handle your data that we collect and record in connection with your visit to our website alphaexpress24.de and when you contact us and place an order. We would also like to inform you about your data protection rights.
1. Responsible Persons
The controller responsible for the processing of your data within the meaning of Art. 4 (7) of the General Data Protection Regulation (GDPR) is
Alpha Express 24
Owner Bojan Nenadic
Leonorenstr. 26
12247 Berlin
2. Definitions
a) Personal data
“Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, for example by reference to his or her name, an identification number, an IP address or similar. This does not include information that does not allow conclusions to be drawn about an identified or identifiable person.
b) Processing
“Processing” includes the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of data.
c) Profiling
“Profiling” means any automated processing of personal data where such data is used to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.
d) Pseudonymization
“Pseudonymization” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
e) Person responsible
“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
f) Consent
Consent” of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
3. Scope of data collection, processing and use
a) Visiting our website
When you visit our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:
– Date and time of access
– IP address
– Host name of the accessing computer
– Website from which the website was accessed
– Websites that are accessed via the website
– Visited page on our website
– Message as to whether the retrieval was successful
– Amount of data transferred
– Information about the browser type and version used
– Operating system
Legal basis: Art. 6 para. 2 lit. f) GDPR (legitimate interest: security and trouble-free operation of the website)
b) Contact by e-mail or contact form
If you contact us by e-mail, the data you provide (your e-mail address, possibly your name and telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context after storage is no longer required, or restrict processing if there are statutory retention obligations.
Legal basis: Art. 6 para. 1 lit. b) GDPR
c) Order/conclusion of contract
If you wish to commission us with transportation services, you must provide your name, billing address and data on the freight and recipient during the ordering process – either on our website or when requesting a quote by e-mail, letter, fax or telephone. Make sure that the recipient, if their address contains personal data, is aware of the use of their data and, in case of doubt, has given their consent to the use of the data.
Legal basis: Art. 6 para. 1 lit. b) GDPR and lit. f) GDPR.
d) Cookies
So-called cookies are used on our Internet pages. These serve to make our website more user-friendly, effective and secure. Cookies are small files that are stored on your computer and saved by your browser. Cookies do not damage your computer and do not contain viruses.
When you visit our website for the first time, you will be informed about the use of cookies by a so-called cookie banner, which opens as a pop-up window on the website. “Necessary cookies”, which are required for the secure operation of the website, are activated by default.
You can enable additional cookies to further improve the functionality of our website and services for you. To do this, you must activate the cookies displayed in the cookie banner. By doing so, you give your consent for the activated cookies to collect and process personal data.
Further information on the scope and purpose of processing can be found in the cookie policy.
You can revoke your consent to processing by the cookies you have activated at any time by clicking on the cookie symbol at the bottom of our website (left) to call up the cookie banner again and deactivating the cookies you do not want. No more data will then be collected via the deactivated cookies. The legality of the data processing until the deactivation remains unaffected by this.
You must save the cookie setting by clicking on “Save my settings” so that this setting is retained when you visit the website again and does not have to be made again. The setting is saved by a consent management cookie, which is activated as a necessary cookie on our website by default and “remembers” your cookie setting. You
can “delete” the cookie setting by reloading the page, among other things.
Please note that if you do not activate certain cookies, you may not be able to use all the functions of our website.
4. purpose of processing and legal basis
We process personal data in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
a) For the fulfillment of contractual obligations (Art. 6 para. 1 b) GDPR)
Data is processed to provide our contractual services, but also to carry out pre-contractual measures that take place at your request, e.g. to prepare and send offers and to respond to inquiries.
b) As part of the balancing of interests (Art. 6 para. 1 f) GDPR)
In addition to the use for the actual fulfillment of the contract, it may be necessary to process your data to protect our legitimate interests or those of third parties, e.g. to
• Analysis of the usage behavior of our website
• Optimization of content and advertising on our website
• Ensuring the IT security of our system
• Assertion of legal claims and defense in legal disputes
c) On the basis of your consent (Art. 6 (1) a) GDPR)
In individual cases, we require your consent to process your data. We require this, for example, in order to be able to activate additional cookies. In this respect, processing will only take place if you have expressly given your consent. You can withdraw your consent at any time. The revocation does not affect the legality of the processing prior to receipt of the revocation.
5. recipient of the data
We do not transfer personal data that we collect when you visit our website to third parties without your consent. Data will only be transferred if and insofar as this is necessary for the performance of a contract or is required by law or official regulations. Otherwise, data will only be transferred if you have expressly consented to the transfer in individual cases. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
6. transfer of data to a third country
As a matter of principle, we do not transfer personal data to recipients based outside the EU and the EEA. If this is necessary in exceptional cases, we will inform you in advance and obtain your consent. In addition, a transfer is only permitted in accordance with Art. 44 et seq. GDPR.
7. duration of storage
We generally store your data for as long as it is required for the fulfillment of contractual and legal obligations. If the data is no longer required for this purpose, it is regularly deleted.
We delete data that you send us in the context of inquiries as soon as the inquiry has been dealt with and the data is no longer required for a follow-up procedure (e.g. order).
Data will not be deleted if and as long as commercial and tax law retention obligations conflict with this, or data must be retained as proof of claims arising from the contractual relationship.
8. security of your data
We take all appropriate technical and organizational measures to ensure the protection of your data.
9. your data protection rights
As a “data subject”, you have the right of access under Art. 15 GDPR, the right to rectification under Art. 16 GDPR, the right to erasure under Art. 17 GDPR, the right to restriction of processing under Art. 18 GDPR, the right to object under Art. 21 GDPR and the right to data portability under Art. 20 GDPR.
The restrictions under Sections 34 and 35 BDSG apply to the right to information and the right to erasure. You also have the right to lodge a complaint with a data protection authority (Art. 77 GDPR in conjunction with Section 19 BDSG).
10. obligation to provide data
You are not legally obliged to provide us with data. If you contact us by e-mail, for example, we need your e-mail address and possibly your name so that we can answer your inquiry and contact you. If you wish to commission us with a shipment, you must provide us with your name, contact details, and information about the freight and recipient. Without this data, we will not be able to reply or conclude a contract with you.
11. Automated decision-making and profiling
Automated decision-making and/or profiling within the meaning of Art. 22 (1) and (4) GDPR do not take place.
12. questions on data protection
If you have any questions or comments on the subject of data protection, please send an e-mail to datenschutz(at)alphaexpress24.de
13. changes to the privacy policy
We reserve the right to amend the provisions of our privacy policy from time to time. You can request older versions of the data protection declaration from us via the above e-mail address.
